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CRM

Customer relationship management (CRM) describes all aspects of sales, marketing and service-related interactions that a company has with its customers or potential customers.

Both business-to-consumer (B2C) and business-to-business (B2B) companies often use CRM systems to track and manage communications through the Web, email telephone, mobile apps, chat, social media and marketing materials.

Advantage of using a Customer relationship management (CRM)

1. Access to information

2. Improved customer service

3. Facilitates better communication

4. Analysis and reporting

5. Authoritative Data

6. Data Consistency

7. Multiple Platforms

8. Flexibility

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Our CRM Services includes

Business analysis

Migration to a new CRM system

Integration with corporate systems

Upgrade and custom add-ons

Platform customization, on-premises and in the cloud

Quality assurance